The Dalton Police Department would like to know how to better serve you. That’s the main reason the agency sends out surveys every three years to gauge public opinion about the police department’s performance and what concerns Dalton residents have about crime in the community.
The Citizen Survey is one of the exercises the department performs to identify issues within the community and the agency itself which need to be addressed in the upcoming Strategic Plan. The department also performs an employee survey. Upon completion of those surveys, the department conducts a review of both the citizen and employee surveys and the previous Strategic Plan by committees of agency employees and Dalton citizens. The current three-year Strategic Plan runs through 2015 and the new plan will cover 2016-2018. The survey is also part of the agency's accreditation process with CALEA (the Commission on Accreditation for Law Enforcement Agencies, Inc).
The 2014 Citizen Survey will be mailed out soon. To achieve a random and representative sample of the population, the police department has used its records management software to select a random sample of citizens who have had contact with the department proportional to the demographic makeup of Dalton. However, if a survey form arrives at your home addressed to a former resident we ask that you fill it out yourself.
If the department does not receive enough responses to achieve a representative sample, volunteers will visit surveyed homes in mid to late June to attempt to solicit responses. These will be volunteers who are not police officers or employed by the Dalton Police Department.